Junior Achievement Privacy Policy & Volunteer Code of Conduct
JA PRIVACY POLICY
Our commitment
At Junior Achievement of Newfoundland & Labrador, we are committed to protecting the privacy of the personal information of our contributors, employees, volunteers, students, suppliers and other stakeholders. We will be transparent and accountable in how we treat the information that you choose to share with us.
During the course of our day-to-day activities, special events and other activities, we frequently gather and use personal information. If we collect such information from you, you should expect that it will be carefully protected and that any use of or other dealing with this information is subject to your consent.
Defining personal information
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual. Exceptions which are not considered personal information include business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories.
Where an individual uses his or her home contact information as business contact information, we consider that the contact information provided is business contact information and is, therefore, not subject to protection as personal information.
Privacy practices
Personal information gathered is kept in confidence. Our personnel are authorized to access such personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure that the integrity of this information is maintained and to prevent its being lost or destroyed.
We collect, use and disclose personal information only for purposes that are appropriate in light of the circumstances. We offer individuals we deal with the opportunity to opt not to have their personal information shared with our personnel and third parties for purposes beyond those for which it was collected.
All listings of Junior Achievement program volunteers, program participants, board of directors, staff, financial contributors and other volunteers are considered strictly confidential and shall not be released for use by others except as provided for in this Privacy Policy without prior written and specific authorization or as may be required by law.
- Collecting your personal information
Personal information is collected for the primary purpose of conducting our day-to-day operations, special events and other activities. Junior Achievement of Newfoundland and Labrador collects details such as your name, address, telephone and facsimile numbers and email address. For an individual under the legal age of consent, we require the consent of the individual's parent or legal guardian to the collection of information about that person.
When personal information is collected for a specific purpose such as fundraising, other special events, registration forms, websites, newsletters, sponsor sheets or other documents, we will provide details of the purposes for which the information is collected and is to be used.
- Securing your personal information
To prevent any unauthorized access to your personal information, network security, including firewall, encryption and password protection processes as well as anti-virus software has been installed on all workstations.
Only staff or other individuals authorized by the President & CEO of Junior Achievement of Newfoundland and Labrador have access to such information stored on our computer system.
Hard copies of any such information are stored in locked filing cabinets.
- Disclosing your personal information
To conduct our operations, we engage independent consultants and suppliers. Accordingly, some information may be used or disclosed in part to:
- enable mail contractors to deliver documents and communications to stakeholders; and
- send direct mail to stakeholders with news of special events.
- Withdrawing your consent
If you do not consent to all of the disclosures set out above, then you can inform us that you do not wish to have your personal information used or disclosed by us by contacting our Privacy Officer as set out below.
We will then ensure that your personal information is not disclosed or used for the specified purpose except where such disclosure is authorized by you or required by law.
If you do not object to the uses or disclosures as stated above, we will assume that we have your express consent to all such uses and disclosures.
- Accessing your personal information
You may, upon written request, access the personal information, which Junior Achievement of Newfoundland & Labrador has obtained about you.
To arrange access, please contact our Privacy Officer as set out below for details of how to make your written request.
- Changing personal information
Junior Achievement of Newfoundland and Labrador endeavours to ensure that personal information held by it is accurate, complete and up-to-date. Where you believe that personal information held by JA is not accurate, complete or up-to-date, please advise our Privacy Officer as set out below and every effort will be made to correct the information.
- Lodging a complaint
For any purpose associated with privacy matters including the lodging of a complaint, please contact our Privacy Officer as set out below.
- Opt-out language
We do not sell, trade or otherwise share our mailing lists. However, if at any time you wish to be removed from our mailing lists, simply contact our Privacy Officer as set out below.
- Updating and changes to the privacy policy
We regularly review our privacy practices and may amend this policy from time to time. If substantial changes are made in the way that we use personal information, a notification will be placed on our website. Please check our website www.janl.org on an ongoing basis for information on our most up-to-date practices.
- Contact information
We hope that you find the information in this policy statement helpful. Copies of this privacy policy are available from our office or can be mailed by phoning us as set out below.
Questions, concerns or complaints related to our privacy policy on the treatment of personal information should be emailed to our Privacy Officer at: fbagg@janl.org or by phone at (709) 753-9533.
Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at privcom.gc.ca.
This Privacy Statement was last amended on May 19, 2004.
PROGRAM VOLUNTEER CODE OF CONDUCT
To help volunteers fulfill their roles, Junior Achievement’s guidelines and standards for program volunteers are set out below. Volunteers must uphold the following core values:
- Integrity - demonstrate honesty and sound ethical behaviour in all JA-related activities
- Compliance - follow all laws and regulations
- Business Conduct - observe JA standards and act ethically in fulfilling JA obligations
- Mutual Respect - consistently treat individuals with respect and dignity
As a volunteer you will - Be given worthwhile volunteer assignments that best suit your skill set
- Be trained and supervised in a supportive and positive environment
- Receive teaching resources
- Be given the opportunity to give feedback to Junior Achievement
- Be recognized and thanked for a job well done
- Be given a clear and comprehensive description of JA’s volunteer conditions, including duties, responsibilities and benefits
- Accept only roles to which you feel you can commit
- Be on time and well prepared for your lessons
- Notify staff immediately if you cannot be present for program delivery
- Attend all training sessions, if deemed necessary by the program staff
- Be actively engaged in presenting JA program activities in a dynamic manner
- Work closely with your delivery partner, if applicable, to ensure that a positive learning environment is maintained
- Accept advice and direction from program staff
- Not have inappropriate conduct* inside or outside the classroom with any student met through your JA program, including students over 18 years of age
- Not be in contact with any student inside or outside the classroom (or other space where you fulfill your JA-related duties) unless the student’s teacher, other JA/school-sanctioned adult or the student’s parent is aware of the situation
- Never be alone with any participant inside or outside the classroom during or after a JA program
- Never provide personal transportation to students under any circumstances
- End your volunteer experience with notification, if possible
- Notify Junior Achievement of Newfoundland and Labrador if you do not wish to be contacted for future volunteer opportunities
* Examples of inappropriate conduct include: - Violations of federal or provincial laws regarding child abuse, providing alcohol or other controlled substances to minors or having alcohol on a school campus, etc.
- Use of profanity or inappropriate language while fulfilling the duties and responsibilities of a Junior Achievement volunteer.
- Physical contact which is inappropriate to a teacher-pupil professional relationship considering the age and sex of the student.
These are examples, not a comprehensive list.
Allegations of inappropriate conduct may result in immediate suspension as a volunteer. Junior Achievement will act on its duty to report such incidents to the proper authorities. If an investigation by the proper authorities determines a violation occurred, it will result in the immediate and permanent dismissal of the accused as a volunteer.
Confidentiality
In your role as a JA volunteer, any information (written, verbal or other form) obtained during the performance of your duties must remain confidential. Any unauthorized release or carelessness in the handling of this confidential information is considered a breach of the duty to maintain confidentiality. Any breach of the duty to maintain confidentiality could be grounds for immediate dismissal and/or possible liability if there is any legal action arising from such breach.
NON-PROGRAM VOLUNTEER CODE OF CONDUCT
JA is an organization dedicated to making a difference in the lives of youth.
To help volunteers fulfill their roles, Junior Achievement’s guidelines and standards for non-program volunteers are set out below. Volunteers should uphold the following core values:
- Integrity - demonstrate honesty and sound ethical behaviour in all JA related activities
- Compliance - follow all laws and regulations
- Business Conduct - observe JA standards and act ethically in fulfilling JA obligations
- Mutual Respect - consistently treat individuals with respect and dignity
As a volunteer you will - Perform your duties on a scheduled, punctual and reliable basis
- Inform your JA supervisor as far in advance as possible if unable to meet your volunteer commitments
- Act in a professional manner while representing Junior Achievement
- Strive to maintain and protect a positive and productive work environment
- Enjoy the volunteer experience and have fun
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